如果診所好幾週都沒有預約時段,我該說什麼?
問三個具體問題。Is there a cancellation list I can join? Could I be seen by the nurse or the clinical pharmacist instead? 而且 Is there another surgery or NHS service I could be seen at sooner? 是合理的:NHS 指引指出,你可能會被安排到當地另一間診所或 NHS 服務。然後把問題問完整:What should I do if it gets worse before the appointment?
問三個具體問題。Is there a cancellation list I can join? Could I be seen by the nurse or the clinical pharmacist instead? 而且 Is there another surgery or NHS service I could be seen at sooner? 是合理的:NHS 指引指出,你可能會被安排到當地另一間診所或 NHS 服務。然後把問題問完整:What should I do if it gets worse before the appointment?
等待期間,請使用診所本身列出的途徑,而不是把所有事都留到預約時:藥局可就無需處方的常見疾病提供建議與治療,這涵蓋同週名額用途的一大部分。請要求在紀錄上註明開始日期,讓之後讀取紀錄的人看見等待時間:Could you add a note that this started in September? 若電話線路讓你打不通,詢問診所針對無法預約病人本身的流程,因為公告建議是直接聯絡診所,而不是一直重撥。
