What should I say when I call the clinic to book an appointment in English?
Prepare the same five lines and say them before the questions start: I am calling about my asthma. My name is Ana Ruiz, and my date of birth is the third of May, 1990. Repeat the time back, and never guess at a word you could not hear: I am sorry, the line is not clear.
Prepare the same five lines and say them before the questions start: I am calling about my asthma. My name is Ana Ruiz, and my date of birth is the third of May, 1990. Repeat the time back, and never guess at a word you could not hear: I am sorry, the line is not clear. Could you repeat the appointment time?
Ask for a callback slot if the line keeps breaking, and write down the name of the person you speak to. When you book, say what you need in one sentence, for instance that you need a longer appointment because the history is long. Ask whether an interpreter can be arranged for the appointment, because practices usually need that request at the time of booking rather than on the day.
How to Talk With a Doctor in English About a Condition You Have Had for Years →