What do I say when the agent asks if I authorized the charge?
Nov 3, 2026
Short answer
Answer with one clear sentence and then stop: `No, I did not authorize this charge, and nobody else has permission to use my card.` Do not add guesses, and do not soften…
Answer with one clear sentence and then stop: No, I did not authorize this charge, and nobody else has permission to use my card. Do not add guesses, and do not soften it with probably or maybe. If you genuinely are unsure, say what you do know instead — for example, I don't recognize the merchant, and I have never given them my card details. That is still a clear statement, and it leaves the investigation to do its job.
Was this answer helpful?