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What do I say when I don't understand a task in my first week?

Nov 3, 2026
Short answer

Say what you did understand, then ask about the one part that is unclear.

Say what you did understand, then ask about the one part that is unclear. A sentence such as "I have the first two steps; I'm not sure what happens after the file is approved" gives the other person a place to start, and it shows you were listening. Avoid apologising for not knowing: in week one, not knowing a local process is expected, and the cost of guessing is much higher than the cost of asking.

Your First Week at a New Job: The English You Actually Need →

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