how to improve business english speaking skills

Improving business speaking skills is mostly a scheduling problem. Take the calls you already have, choose one move per call from the four in this guide, and say it out loud before dialling. Then use the follow-up email as evidence: if the reply does not repeat your date and owner, the call did not land and the script needs another attempt tomorrow. Two weeks of that loop changes more than a month of conversation practice, because every repetition has a listener and a consequence.

A useful check that costs nothing: after your next client call, record a 60-second voice note in which you summarise the call in your own words, then listen to it once with the transcript of your own sentences in front of you. The point is not accent. It is whether a listener who was not on the call can repeat back the owner, the date and the open question from your summary alone. If they cannot, the same gap is what a client hears when you give a status update. Repeat the exercise once a week with a different call type — an escalation, a handover, a demo — and compare the summaries rather than the recordings.

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