how to improve english conversation skills

Improvement comes from narrowing what you practise, not from more conversations. Take one part of the frame for a week: only the purpose sentence, then use it in shops, at reception desks and on calls. The next week, work on repair lines until asking someone to slow down stops feeling like an apology. The third week, work on the close.

Track one thing per week instead of everything at once. Write the target on a sticky note in the form of a question you must answer after each conversation: did I say what I wanted in the first twenty seconds, did I ask for a repeat when I needed one, did I close with a clear next step. Anything you cannot answer with a yes gets named in the next call and tried again there. Weekly single-focus practice beats a general resolve to get better, because the phone gives you no second chance to be understood.

Phone Calls in English: Three Conversations You Can Rehearse →