诊所几周内都没有预约时,我该说什么?
问三个具体问题。Is there a cancellation list I can join? Could I be seen by the nurse or the clinical pharmacist instead? 还有 Is there another surgery or NHS service I could be seen at sooner? 这样问是合理的:NHS 指南指出,你可能会被安排到附近另一家诊所或 NHS 服务处就诊。然后闭环确认:What should I do if it gets worse before the appointment?
问三个具体问题。Is there a cancellation list I can join? Could I be seen by the nurse or the clinical pharmacist instead? 还有 Is there another surgery or NHS service I could be seen at sooner? 这样问是合理的:NHS 指南指出,你可能会被安排到附近另一家诊所或 NHS 服务处就诊。然后闭环确认:What should I do if it gets worse before the appointment?
在等待期间,使用诊所自己列出的途径,而不是把所有事情都留到预约时处理:药房可以就无需处方的常见疾病提供建议并进行治疗,这涵盖了当周预约名额所应对的很大一部分情况。请要求把开始日期记录在你的病历上,这样下一个阅读它的人就能看到等待时间:Could you add a note that this started in September? 如果电话线路让你无法应对,询问诊所自己为无法预约的患者设立的流程,因为公布的建议是直接联系诊所,而不是不停重拨。
