如何快速學好職場英文：用年度考核自評寫出你的成果句

距離你的年度考核還有一週，自評表已經開放，而每個欄位都是英文。你知道自己今年做了什麼，卻少了那句話。本指南會幫你打造這些句子，並演練一次模擬考核；這也是如何快速學好職場英文的實用答案：用你本來就必須寫的素材來練習。

考核對話實際上涵蓋什麼

Acas，英國職場關係的公共諮詢服務機構，列出考核涵蓋的內容：這個人做得好的地方、任何待改進的領域、支持或訓練需求，以及職涯與發展目標。它還說，討論應以書面記錄並與員工分享，所以你是在協助草擬一份紀錄，不只是回答問題。

你會遇到的三個問題，並不是同一個問題換句話說，而且每一個都需要不同的英文應對方式。

問題	它真正要問的是什麼	英文應對方式
What did you deliver?	證據，不是努力	結果、數字、日期
Where do you need to grow?	一個誠實的缺口	說出它，然後說行動
What do you want next?	一個方向，不是要求	詢問條件

把成果變成可用於考核的句子

一句可用於考核的敘述有四個部分：你做了什麼、規模多大、什麼時候發生，以及帶來了什麼改變。少掉其中一個，事實就會開始聽起來像宣稱。下方六列是成果，四列是當責與成長，最後兩列則是在英文裡讀起來像防衛的說法，後面的章節會逐一拆解。

模糊說法	可用於考核的說法
I helped with the launch.	I ran the launch checklist for three markets and shipped on time.
I am good at communication.	I run the weekly client call and send the summary the same day.
I fixed a lot of bugs.	I closed 31 support cases in Q2 and halved the reopen rate.
I worked hard on the report.	I rebuilt the monthly report into one reusable file.
I improved the process.	I cut approval steps from five to two, so requests clear in a day.
I learned a new tool.	I finished the analytics course and now build the dashboard myself.
I led the project.	I led four people across two teams and delivered two weeks early.
I was responsible for the result.	I owned the schedule, the client updates and the final handover.
I need to improve my English.	I will present one update in English each month, starting in November.
I sometimes miss deadlines.	Two reports slipped in August; I now start them a week earlier.
That was not my job.	I picked it up while the team was short; please add it to my objectives.
Nobody told me.	I did not have the brief until the 14th; a weekly note would fix that.

描述你主導的專案而不自誇

在英文裡自誇很少是詞彙問題，而是結構問題。一個句子如果以你開頭、而且從不離開你，聽起來就像推銷。

改用三個位置：團隊、你的部分、結果。We delivered the migration two weeks early. My part was the schedule and the client updates. 結果放第一，因為它可以被查證；你的部分放第二，因為那才是你主張的內容。

安全回答「what would you improve?」

這個問題測試的是判斷力，不是誠實。大家都知道的那種答案才是不安全的：I work too hard. 和 I have no real weaknesses. 在英文裡，兩者聽起來都像事先排練過，而這比一個真實缺口更傷信任。

安全的答案用兩句話就夠：一個真實缺口、它顯現的時刻，以及你已經採取的行動。I need to raise bad news earlier. In August I waited four days before flagging the supplier delay; since then I send a short risk note on Mondays.

你不認同的批評

有兩個說法會在你還沒開口前就讓分歧惡化：That was not my job. 和 Nobody told me. 兩者都在回應指控，而不是問題本身；對英語系主管來說，兩者聽起來都像在自我保護。它們都不無禮，這正是它們危險的原因。

改用三個動作：承認影響、用日期修正事實、提出補救方案。I understand why it looked like a delay. The brief changed on the 12th, and I sent the revised plan the same day. 如果事實有誤，說 My record is different，而不是 You are wrong，並拿出日期。如果你還沒有掌握事實，先爭取時間：Can I check the dates and come back to you by Friday?

詢問升遷需要什麼條件

聽起來像在施壓的句子，是關於獎勵的那句：I deserve a promotion. 不會施壓的句子，則是關於條件的那句：What would I need to show by the next cycle to be considered for the next level?

追問時一次問一個：Which results would count as evidence? When is the decision made, and who makes it? 在對方還在場時把答案寫下來，然後讀回去確認：So the next step is the client account, and the decision is in March. Is that right?

如何透過自己的考核筆記，快速學好職場英文

考核會給你任何課程都給不了的東西：描述你工作的句子，用你主管自己的說法，還附上日期。大多數人把這些素材留在會議室裡。改為保留一份檔案，記下主管形容你成果的用字，用那些字改寫你的六句話，並每週大聲朗讀一次，直到下一個考核週期。那六句話會成為你的半年更新、你的升遷理由，之後也會成為你的面試答案。對「快速」要誠實：一份文件，一年重複使用兩次，能修正考核所需的句子，不是修正整個語言。

可以大聲演練的六句自評建構器

在打開表格之前，先用你自己的素材填滿這六句。前三句是證據；後三句是方向。

1. This year I delivered [result].
2. The part I led was [project or decision].
3. The thing I would do differently is [one change].
4. My gap was [gap], and I have started [action].
5. Next I would like to take on [work].
6. What would I need to show to be considered for [level]?

然後演練一次模擬考核：讀出主管的那句話，用你的六句回答，並把整套流程跑兩次，第二次改變順序。順序會變；句子不變。

主管說	你說
How was your year?	I delivered the onboarding rewrite; setup tickets fell from 40 to 25 a month.
What are you most proud of?	I led four people on the launch checklist and we shipped on time.
What would you improve?	I need to raise bad news earlier; I now send a risk note on Mondays.
I thought the handover was late.	I understand why it looked that way. The brief changed on the 12th; can I check the dates and reply by Friday?
What do you want next?	What would I need to show to be considered for the next level?

常見問題

我要如何在英文年度考核中寫自評？

寫六句簡短的證據，而不是寫一段關於自己的文字，並讓每一句都帶有數字。

每一句都有相同形狀：你做了什麼、結果、以及你在其中的角色。I rebuilt the onboarding checklist; setup tickets fell from 40 to 25 a month; I owned the rewrite. 已完成的工作用過去簡單式，仍在進行的事才用現在完成式。把你最強的一句放最前面，最弱的一句放最後，讓它可以被討論，而不會定調整小時的氣氛。

我要如何用英文詢問升遷需要什麼條件，而不顯得咄咄逼人？

問條件，而不是問獎勵：What would I need to show by the next cycle to be considered for the next level?

接著一次問一個問題：Which results would count as evidence? 和 When is the decision made? 把答案寫下來，並用一句話讀回去確認，讓會議結束時有一份共同紀錄，而不是只有印象。